Terms & Conditions

General information

Welcome to TORTÜ, premium hearing aids accessories. These terms and conditions (“Terms”) govern your use of our website and any purchases you make from us. By using our website, you accept these Terms in full. If you disagree with these Terms or any part of them, you should not use our website.

1. Use of the website

1.1 You may use our website for your own personal and business purposes, and you must not use it for any other purpose.

1.2 You must not copy, reproduce, or modify any part of our website without our express written consent.

1.3 We reserve the right to suspend or terminate your access to our website at any time without notice.

 

2. Products and services

2.1 All products and services available for purchase on our website are subject to availability.

2.2 We reserve the right to modify or discontinue any product or service at any time without notice.

2.3 We reserve the right to limit the quantities of any products or services that we offer.

3. Payment and delivery

3.1 We accept payment by credit card, PayPal, and other payment methods that may be available on our website.
3.2 We will make every effort to deliver your purchase to you within the estimated delivery time, but we cannot guarantee delivery times or dates.
3.3 Shipping costs will be calculated based on the weight and destination of your purchase.

4. Returns and refund

4.1 If you are not satisfied with your purchase, you may return it to us for a refund or exchange within 30 days of receipt.
4.2 Returned items must be in their original packaging and in new condition.
4.3 We reserve the right to refuse any returns or exchanges that do not meet our criteria.

5. Privacy policy

5.1 We will collect and use your personal information in accordance with our Privacy Policy, which is available on our website.
5.2 By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

6. Intellectual property

6.1 All content and design on our website is owned by us or our licensors and is protected by copyright and other intellectual property laws.
6.2 You may not copy, reproduce, or modify any part of our website or any of our intellectual property without our express written consent.

7. Liability and disclaimers

7.1 We will not be liable for any damages that may result from your use of our website or any products or services purchased from us.

7.2 We make no warranties or representations about the accuracy, completeness, or reliability of the content on our website.

7.3 We reserve the right to modify these Terms at any time without notice.

 

 

8. Governing law and juridictions

8.1 These Terms are governed by and construed in accordance with the laws of France.

8.2 Any disputes that arise from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of France.